Parkhaus - Karlsruher Fächer GmbH

Car park Kronenplatz

Note Planned Power Outage On the 6th and 7th of May there will be a power outage, which will affect parts of the car park. Licence plate recognition will not be affected and payments can still be made on site or online. Please note that the lighting and lifts may be temporarily affected by the […]

Underground car park P1 at the Central Station Karlsruhe

Bahnhofplatz 1 / Hinterm Hauptbahnhof, 76137 Karlsruhe Underground car park P1 at the Central Station Karlsruhe Open all day I Licence plate recognition with Autopay Standard parking places EV-Charging Parking Spaces 2,00 m Clearance Video monitored Elevator Special parking spaces Barrier free access Long term parking Family parking Women’s parking Underground parking garage P1 at […]

Car park P6 at the Central Station Karlsruhe

Fautenbruchstraße 53, 76137 Karlsruhe Car park P6 at the Central Station Karlsruhe Open all day I Licence plate recognition with Autopay Standard parking places EV-Charging Parking Spaces 2.70 m clearance Long term parking Video monitored Parking lot P6 at the main station – Parking in Karlsruhe Car park P6 is an open-space car park without […]

Underground car park at ZKM

Südendstraße 44, 76135 Karlsruhe Underground car park at ZKM Open all day I Licence plate recognition with Autopay Standard parking places EV-Charging Parking Spaces 2.10 m clearance Video monitored Elevator Special parking spaces Barrier free access Long term parking Women’s parking Underground parking garage at the ZKM – Parking in Karlsruhe The underground car park […]

Bike Parkade at the Central Station

Important note Trial offer: parking at the bike parkade at the Central station for five euros per month From Thursday, 24 of July to Friday, 31 of October 2025, cyclists can securely park their bicycles at the bike parkade for just €5 per month. This is possible after one-time registration in the shop. The offer […]

FAQs

Frequently asked questions

How can I pay with Autopay?

To pay the parking fee for your parking session, you can choose from the following options:

1. Before the exit

Enter your licence plate number at the pay machine and pay by EC-/Giro- or credit card.

or

2. After leaving within 48 h.

2.1.

or

2.2 Enter your licence plate number on the website www.autopay.io and pay by credit card or PayPal. You do not need to log in or register. All you need is your normal internet browser. All you need is your normal internet browser.

2.3 Alternatively, you can use the Autopay Park & Charge mobile app instead of the website:

Apple Appstore: https://apps.apple.com/no/app/autopay-park-charge/id6444444549

Google Playstore: https://play.google.com/store/apps/details?id=io.autopay.mobileApp&hl=en_US

3. Automatic billing on exit

You can also arrange for your parking sessions to be billed automatically when you exit.
Register at www.autopay.io before you leave.
Enter your licence plate number and credit card details to your profile, then activate automatic payment for that licence plate number. You will then also find your receipt in your profile.

The monitor at the exit shows the payment status and also reminds, if necessary, of the subsequent payment within 48 h by displaying a red exclamation mark.

Please note that in accordance to the General Terms and Conditions of Parking, further charges will be made after 48 h after exit without payment.

How can I charge my EV at the EV charging stations?

The prerequisite is registration at www.autopay.io with entry and saving of the licence plate number and a credit card.

Connect your electric vehicle (EV) to the Type 2 connector on the wallbox using the cable you brought with you.
Then, either scan the QR code on the wallbox or log in to your Autopay profile and enter the charging station ID under the ‘Charging’ menu.

Can I leave my vehicle in the car park for longer because I am on holiday, for example?

The maximum parking period is 3 weeks in accordance with the parking conditions.

Longer periods must be requested. Please contact us in that case. Please send us an email before starting the parking process:

support@parken-in-karlsruhe.de

Is it possible to store my trailer, roof rack, set of tyres or other items in the car park for a short time?

Placing and storing objects is prohibited.

How does the bike parkade work?

It is that easy:

Book your eTicket with a monthly subscription via our shop at parken-in-karlsruhe.de/shop.
Click on the links in the confirmation email or the buttons in your profile on parken-in-karlsruhe.de, then load your eTicket with the QR code into your smartphone wallet or print out your pass.
Arrival: Place your bike on the induction loop lines so that you can hear the signal sound.

Scan your ticket: Hold the QR code on your ticket approximately 20 cm in front of the scanner. If your ticket is valid, the turnstile will open. Please note the information on the display.

Parking: Choose a parking space and lock your bike. TIP: Remember the colour of the area where you parked your bike!

Coming and going: You can now leave and re-enter the station at any time via the turnstiles. Simply scan your ticket at the turnstile to re-enter the station.

Leaving: Position your bike on the induction loop lines at the exit so that you hear the signal sound. Scan your ticket to leave the station.

Have a good trip and see you next time!

IMPORTANT: Please always remember to check in with your eTicket when entering and check out when leaving, as the parkade is equipped with an attendance control system to protect the bicycles.

My card for the bike parkade has expired - is it possible to renew it?

Your monthly eTicket subscription is automatically renewed for one month at a time.

You can extend cards you’ve already bought at the ticket machine. To do this, your bicycle, which you registered with the card, must still be at the station. The renewal is retroactive from the time the card expired.

While parking in the car park, my vehicle was damaged.

The same public law regulations apply as in the public road space. Please report the incident to the police.

As a car park operator, we can only be held liable if the damage was caused by our facilities or by our employees. Of course, we will be happy to support you within the scope of our possibilities.

I have caused damage.

You have to report any damage. It Is the law. Fahrerflucht (Hit and Run) is a crime under german law.

If the parking garage and/or its facilities are affected (e.g. oil stains), please report this to support@parken-in-karlsruhe.de and call our emergency service on 0721 / 9819110.

In the event of damage to another vehicle, please remain at the scene of the damage

until you can inform the injured party of the damage and/ or call the police. Even for minor damages, you might otherwise face accusations of hit and run.

Can I use the car park with my trailer, camper van or with my truck?

The parking of motor homes, trailers, trucks or other special types of motor vehicles, as well as unregistered motor vehicles is not permitted in any of our parking areas.

Contact

For all questions about the parking garages and, of course, about us:

To our further projects.

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